9315 Claims Management System
Value
Estimated€1,099,200 · 1,099,200 EUR
Awarded€1,099,200 · 1,099,200 EUR
WinnerDWF 360 Limited
Who already wins at this buyer
Firms with recorded awards from Coras Iompair Eireann (CIE Utility) in this tender’s CPV categories — the incumbents you are bidding against.
| Firm | Wins | Awarded | Last win |
|---|---|---|---|
| Ernst and Young_86592_(Main Account) | 1 | €3,576,925 | 2026-09-18 |
| Azeus UK Ltd. | 1 | €267,205 | 2026-09-18 |
Full buyer profile: what Coras Iompair Eireann (CIE Utility) buys and who wins it →
CPV codes
48000000 Software & information systems48100000 Software & information systems48200000 Software & information systems48300000 Software & information systems48400000 Software & information systems48500000 Software & information systems48600000 Software & information systems48700000 Software & information systems48800000 Software & information systems48900000 Software & information systemsDescription
The current Claims Management System (CMS) is based on an on-premises version of Microsoft Dynamics. The CMS is now end-of-life, and a replacement system/package is being sought to address the end-of-life status and include improvements that have been identified in business process list above. The CIÉ Group Claims and Risk Office is seeking a comprehensive claims management solution and related services to streamline and enhance its internal processes. The Solution should enhance operational efficiency, improve data security, and boost overall productivity within the CIÉ Group Claims and Risk Office and CIÉ. The preferred Solution is a Software-as-a-Service (SaaS) model, with single sign-on (SSO) functionality to ensure seamless and secure access for CIÉ employees and be capable of managing and supporting core business processes, additional details included in the PQQ document.
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